App for Global Manufacturer Launched by WORX
WORX has developed the WiConnect! mobile app for Wittmann – a leader in plastics processing machines, automation, and auxiliary equipment, with locations worldwide. The app brings information and interactivity together in a seamless customer, sales, and marketing experience – connecting service, parts, and sales content with real-time chat, email, and phone-based customer service.
Inside the Wittmann Mobile App
Core Features
- Choose: User can get Service, Parts, Sales Departments, and Customer Feedback information for any division of Wittmann
- Connect: Single-button communication allows the user to speak with Wittmann via real-time chat, email, or phone
- History: User can access their communication history
- Resources: Quick-link tutorials, social media content, and product collateral is all available in a single library
Additional Features
- WORX and the Wittmann team can co-manage the app using a custom-built, headless Content Management System
- Administrators can add new languages, company locations, product content, and imagery
- Email notifications, appearance settings, and Live Chat details can all be updated without having to push an update to the Apple App Store or Google Play Store
- Google Firebase Analytics is integrated to discover usage patterns and customer insights
COULD AN APP BENEFIT YOUR BUSINESS?
Have a discussion with team WORX about a mobile app might be a game-changer for you and your customers.